"BookingBug is the industry’s most advanced, most powerful and most versatile appointment and event booking platform. Our award-winning technology powers the real-time management of appointments made via online, mobile, in-store or call centre for enterprise clients in retail, financial services, the public sector and beyond.

BookingBug easily integrates with existing staff calendars and internal systems, and the unmatched flexibility of our platform puts our clients in the driver’s seat, enabling fully-customised booking experiences that transform customer engagement and increase revenue.

The company

Founded in 2008 by entrepreneur Glenn Shoosmith, BookingBug has grown to become the market-leading online booking solution. Now with teams in the UK, US and Europe, we have thousands of happy clients all around the world, including John Lewis, Westfield, EE, Marks & Spencer, HM Treasury, The Foreign & Commonwealth Office and the NHS.

As an organisation, we are committed to bringing together the online and offline worlds by continuing to develop the most flexible, open and accessible booking technology that is usable by all.

BookingBug's founder, Glenn Shoosmith

BookingBug's awards

Our technology provides consumers with the best possible online and offline booking experience and enables businesses to increase footfall, conversion, engagement, drive new revenues, make intelligent decisions using customer data and provide exceptional customer experiences online and offline.

WINNER - Customer Insight Project of the Year - Retail Week Tech & eComm Awards 2015
WINNER - Multichannel Vendor of the Year - Retail Systems Awards 2015
WINNER - Overall Winner - Retail Systems Awards 2015
FINALIST - Best Use of Tech in the Customer Experience - Customer Experience Awards 2015"